idnscore link Casino & Sportsbook FAQ

Users of idnscore link ask questions across several key areas: how to open and secure an account, how deposits and withdrawals work, what games and betting markets are available, and what support options exist when something goes wrong. This page answers the most common questions we receive.

Our FAQ covers account registration, KYC verification, payment methods, game categories, bonus terms, account controls, support response times, and deposit ranges. If your question is not answered here, our support team is available to help. For detailed legal information about service availability and your responsibilities as a user, please read our legal notice and terms and conditions.

This page is organized by topic so you can find answers quickly. Each section addresses a specific area of the idnscore link experience. We update this FAQ regularly based on user feedback and common issues.

  • Account and registrationhow to start, KYC verification, password recovery
  • Payments and transactionsdeposit and withdrawal via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet
  • Game rules and categoriesfootball betting, live-dealer tables, slots, esports markets
  • Security and account careaccount protection, bonus terms, and jurisdiction notice

When you open an account on idnscore link, you provide your full name, email address, date of birth, mobile number, and a username and password of your choice. We use this information to verify your identity and set up your account. After registration, you complete KYC (Know Your Customer) verification by uploading a copy of your ID card or passport. Our team reviews these documents and typically confirms your account within one business day. You also provide a payment method — such as DANA, e-wallet, mobile banking, local payment, online payment, or a bank account — so you can deposit and withdraw funds.

Payments and transactions

We at idnscore link do not charge fees on deposits or withdrawals. However, your payment provider — such as your bank, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking service — may apply their own fees depending on your account type and transaction size. These fees are set by your payment provider, not by idnscore link. We recommend checking your payment provider's terms before depositing. All funds you deposit are credited to your idnscore link account in full, minus any charges applied by your payment provider.
idnscore link supports deposits across a wide range of amounts to suit different users. Minimum and maximum account preferences vary by payment method. For example, mobile wallets like local payment, online payment, e-wallet, and mobile banking typically have lower minimums and maximums suited to everyday transactions, while bank transfers via local payment, online payment, e-wallet, or mobile banking may support larger amounts. We recommend checking the deposit screen in your account to see the specific limits for your chosen payment method. If you have questions about account preferences, our support team can provide details.

Games and betting

idnscore link offers four main game categories. Sports betting includes football markets on Liga 1, Piala AFF, Champions League, Premier League, and other tournaments, plus esports betting on Mobile Legends, Free Fire, and PUBG Mobile. Live-dealer tables feature real croupiers running blackjack, roulette, baccarat, Dragon Tiger, and other card and table games from multi-camera studios. Slot games include titles like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Each category is available on the idnscore link mobile app and desktop platform.

Bonus offers on idnscore link vary and are communicated to users when they become available. Any bonus offer comes with specific terms — such as a minimum deposit requirement, a playthrough condition, or an expiration date. We recommend reading the full terms of any bonus before accepting it. Bonus funds are separate from your cash balance and may only be used on certain games or betting markets. If you have questions about a specific bonus offer, our support team can explain the terms in detail.

Account security and support

We at idnscore link provide several account-control tools to help you manage your account securely. You can change your password at any time from your account settings. You can update your email address and mobile number if needed. You can add or remove payment methods from your account. You can also view your full transaction history, including deposits, withdrawals, and betting activity. If you suspect unauthorized access, change your password immediately and contact our support team. We can help you secure your account and investigate any suspicious activity.

Our support team at idnscore link aims to respond to all user queries within a few hours during business hours. For urgent issues — such as account access problems, payment failures, or KYC verification delays — we prioritize your request and respond as quickly as possible. For general questions, you may receive a response within 24 hours. You can contact our support team through the app, website, or email. We respond in English and Indonesian to ensure you understand our answer. During holidays like Idul Fitri or Idul Adha, response times may be longer.